Affiliations and Partners

Family Satisfaction Survey

April 6, 2017

 

During this past year, The State of Ohio, commissioned a Family Satisfaction survey of Assisted Living Facilities.  This autonomous study interviewed Family Members of Residents in each of the Assisted Living Communities in the State of Ohio.  Family members were asked to rate each facility in virtually all aspects of the services and the quality of living they provide.

 

The AVERAGE RATING IN THE STATE WAS 82.2%

FERIDEAN WAS RATED 90.3%

 

You may view the detailed report here.

 

We appreciate the reviews by the participating family members.

This is certainly outstanding and is directly attributed to the contributions of our excellent staff.  To our staff, a Hardy Congratulations to all of you and we hope you know that your work is greatly appreciated by the Residents and Family members you serve.

We sincerely appreciate your efforts.

 

PS: This is also commensurate with the 96.1% Resident approval rating we received in 2015.

 

Ron Pyle

General Manager

 

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